If your lights work, but you are not satisfied with your purchase, you can send the items back to our warehouse for a refund:
4850 S Indianapolis Rd, Whitestown, IN 46075
If your bulb or fixture stopped working and a replacement is not the best solution for you, we can also proceed with the refund. In order to request a refund for any defective item, we ask you to submit a reimbursement request, it's very simple.
Please send an email to firstname.lastname@example.org with the following information.
1-Order number (Amazon order number also applies)
2-Quantity of items being reimbursed.
3-Photo of the item in question. (Doesn't matter if the lights are not installed)
4-Brief explanation of the problem.
Please keep in mind that every situation is different so please contact us for more details.